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Archive for the ‘Success Tips’ Category

Today’s Shout-out goes to a handyman named Ken.

He came to my house last night to install my new dishwasher. That in itself isn’t so eventful (unless your old dishwasher had caught fire and frightened a good six years off your lifespan). What was noteworthy was his attitude and helpfulness.

Having had one of those days, I arrived home five minutes late. He was sitting by the front door, next to the new dishwasher, patiently waiting for me to arrive – out in the heat.

Once he looked at the old dishwasher, he let me know we were going to have some problems getting it out and getting the new one in. What should have been a quick installation turned into two hours of hard work on his part.

He did a fantastic job, gave me a great deal on his labor and was polite and friendly the entire time.

So thank you, Ken the Handyman, for taking such good care of us and for hauling away the flaming dinosaur that was probably a very nice dishwasher 25 years ago!

Shanna

(One very pleased  customer)

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I absolutely promise this is the last post I’ll make (at least this week) about the Willow House Conference. Really, I promise!

But I had to share this thought about synergy. Have you ever been in a group that is excited about something and you can just feel the energy in the air? It’s pretty amazing, isn’t it?

Websters defines synergy as “the interaction of two or more agents or forces so that their combined effect is greater than the sum of their individual effects.”

Do you have any idea how much synergy is created by a group of 1,500 people (98% of them sleep-deprived, caffeine loaded, excited beyond reason women)? A whole lot. So much, in fact, if you could capture it, you could power a small city.

These women (and few men) were so pumped up, so thrilled, so anxious to jump into the new business model announced last week, the room wasn’t enough to keep it contained. It spilled out in text messages, in phone calls, and onto the poor sales people and waitstaff with the misfortune of working within walking distance of the conference center.

It was awesome! Not only do I love seeing that excitement, I love being in the midst of it all and feeling the energy. It is like having the ability to take your worn-down battery and plug it into the energizer bunny. Wow! You are recharged and ready to go faster, better and longer than you’ve ever gone before.

Synergy is a fabulous thing. If you’ve never experienced it, I highly encourage you to get yourself into the place you can.

My thanks to Bill and Robin Shaw and all the staff at Willow House for making the event possible. For giving us stepping stones to reach for the stars and a road map for the journey ahead. For being visionaries, for being innovative and for believing in us! Thank you, thank you, thank you!

Shanna

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Be Joyful

My Wednesday Shout-Out goes out today to someone I don’t know. I can’t even tell you her name. But she really does deserve a pat on the back.

Sunday when I was traveling back from Milwaukee, I had a connecting flight in Denver. While sitting and waiting for the plane to board, I had the opportunity to watch the airline employee who was working our gate. Now, I don’t know about you, but usually the words I’d use to describe a gate agent would be abrupt, detached, disinterested, and quite often rude.

But this employee was smiling. She was beaming and laughing. Even when less than polite travelers got in her face and started making demands. She held onto her good attitude like it was a lifeline.  She might have been faking it, but I don’t think so. It was too genuine.

So the lesson I learned from her is this: be joyful where you are at, no matter what you are doing, or what goes on around you. Be joyful.

Go on, try it today.

Be joyful!

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My Wednesday shout-out this week goes to my niece Katie. She is a 7-year-old version of human bubbles, taking her own sunshine with her wherever she goes.

I really, really love this kid. A smile or hug from her, and all is right in the world.

I learned a great lesson from her recently. As an end of school activity, her class was participating in some races and Katie was excited about running in a foot race.

The morning of the race she informed her mom at breakfast that she was going to win because she planned to start out in front and keep running, that way when the other kids got tired she would run ahead and win.

You know what? That is exactly what she did. Katie is proud of the medal she won for coming in first in the race.

I’m quite proud of her for winning, but also for learning so young what it takes to succeed – belief in yourself and the willingness to persevere when others would quit.

There are many times I could start my day with Katie’s attitude of believing I can accomplish my goal and then moving forward with unrelenting determination.

Congratulations, Katie! Job well done!

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