My Wednesday Shout-Out this week goes not to an individual, but to a business.
It became quite apparent during the weekend that my car brakes needed some work. The horrendous noise it was making was screaming out “fix me now!” Someone who drives the car a lot evidently is a little hard on the brakes. I’m really going to have to talk to Hubby about that…
Yesterday, Hubby took pity on me and took the car to Les Schwab Tires to see if they could get it in. He arrived at about 3 p.m. and they told him if he’d leave the car they would probably have it ready the next morning.
If you’ve never been to a Les Schwab service center, let me tell you, these guys know how to hustle. They don’t walk, they move and they get things done. In a hurry. Like, right now.
Even knowing that, we were surprised when we received a call just before 5 p.m. that the car was ready to pick up. Not only did they do the job quickly and well, they under-promised and over-delivered.
Anyone who is in business could take a lesson from their work ethics.
• Hustle to get the customer what they need
• Offer courteous, professional and friendly service
• Do the job well
• Give more than the customer expects
So thank you to everyone at Les Schwab for getting my car back on the road and taking away the awful, awful noise! I promise to be kinder to my brakes!
Shanna
Savvy Entertaining 